Daron
Jet Boat Lover
- Messages
- 109
- Reaction score
- 69
- Points
- 67
- Location
- New Brockton, AL
- Boat Make
- Yamaha
- Year
- 2019
- Boat Model
- 242 Limited S E-Series
- Boat Length
- 24
So I just ordered some Norestar dock fenders and they came in the mail today. They come deflated, which I was expecting, but there is no info in the box (or on the website) on what psi to inflate them to. So, I called anchoring.com and asked them and they didn't know either, even though they sold them to me and said it's THEIR product that they have manufactured. The customer service lady said "good question, someone asked that recently and no one here knew the answer". She said fill it up to what it feels like it should be for a comfortable "feel"...... Maybe I'm dumb but I wasn't born with the natural instinct of having calibrated arms that can squeeze a boat fender and know if it "feels comfortable" for a fender. I got it, I'm thinking way to much into this but my point is this.....if you make a product, shouldn't you know how to recommend it's design/specified use to your customers? We all know businesses these days and how they will not back their product if you didn't use it properly. So, if I were to over inflate it and it popped, they would probably tell me I had it over inflated and therefore not honor replacing it. Suggestions?