Peter Dollard
Active Member
- Messages
- 2
- Reaction score
- 0
- Points
- 40
- Boat Make
- Yamaha
- Year
- 2016
- Boat Model
- Limited
- Boat Length
- 24
Having never owned a boat inn 2020 I purchased a 2016 Yamaha 242 limited with only 35 hours on it, essentially new. Within the 1st 4-6 weeks I began to get intermittent engine light warnings when I was using the boat which would disappear when I turned off the boat and restarted it or turned off the batteries and turned them back on. I tried to contact the service department where I purchased the boat and after multiple emails a voicemails was finally able to actually speak to someone. As the problem at that time was intermittent and the battery charge, engine temp, oil etc were all OK I was told there was probably nothing major wrong but I could bring it in if I was worried. As it was our first summer living at the lake I decided to wait until I brought it back at the end of the season to have it checked as we didn't want to be without the boat. When I brought it back I was told they took it out and found no problem and hooked it up to their computer and found no indication of engine light warnings or issues. Perplexing to me as the problem had become more frequent and alternated between engines. I picked it up last spring and as I left our boat ramp the engine light warning came on immediately. I took a picture of the dashboard and sent it to the service department. After being ignored for almost 2 weeks including further emails and voicemails to the service manager I contacted the marina owner who apologized for the poor response citing issues with all the PWC's they had sold that year which overwhelmed their staff. He told me it was probably a battery issue but had no response when I told him the battery charge seemed fine. This was a major issue last summer with light and particularly the annoying alarm which can only be silenced for a few minutes greatly limiting the pleasure of using the boat. I dropped the boat off early at the end of the season with the understanding they would take care of it while the water was still warm enough to take it out. I never received any feedback. I contacted them again about a month ago and was told it was on their list to look at but had not been evaluated when I brought it in and they would let me know. I'm now concerned that due to the time issue I will have no warranty coverage. I know the poor help from my service department is probably unique but are other people seeing these engine light warning issues