Hilario Perez
Jetboaters Commander
- Messages
- 444
- Reaction score
- 323
- Points
- 177
- Location
- Kissimmee FL.
- Boat Make
- Yamaha
- Year
- 2011
- Boat Model
- SX
- Boat Length
- 24
Back to where I purchased my pre-owned boat (sx240 2011 with only 93 hrs) at Boaters exchange in Rockledge. 3 months after buying the boat I had to take it back today to check the starboard engine which was throwing off an alarm which said “engine over temperature”. I only ran it for and hour and the alarm went off 2x. Contacted the dealer and he told me to disconnect the battery after checking the pee hole to make sure nothing was clogged. After speaking to the mechanic Jerry (service manager) telling him that I ran it at 50 mph for an hour he said that those motors will reject that velocity after being run at that speed for that amount of time. I think this is unheard of. We had friends running with us at the same speed with no issues and their boat was older than mine. The dealer said that they would pay for the labor for the diagnostic ($119) but would let me know if there was something wrong and what the cost would be which would come out of my pocket. I don’t think this is fair. Does anyone have any thoughts as to the best way to handle this situation? I feel that after having it for such a short amount Of time (only ran it 4 times) the cost should be on them. We’re looking to do a Bimini trip and don’t want to run into any issues on the way. Icing on the cake I tried to get the dealership to throw in the cover when I first purchased the boat and they wanted to sell to me for $600 for a used cover. That owner was not willing to negotiation for that cover. What a way to treat a customer. Their Mission Statement says “maximize customer satisfaction and minimize come backs. Fixed right the first time.” Let’s hope they stand by their word. I will keep you updated as to the result of this. FYI Greg is an awesome salesman. He’s helped us the whole way through. Any suggestions or advice is greatly appreciated. I love my boat and I love this site. I love meeting and sharing with all of you. Looking forward to some input. 
Back at the dealership

Back at the dealership