Fluffy
Active Member
- Messages
- 28
- Reaction score
- 9
- Points
- 42
- Boat Make
- Scarab
- Year
- 2019
- Boat Model
- 195 ID
- Boat Length
- 19
For the new owners/purchasers
Thought I should share with my new boating Friends. I bought my boat from the dealer on 17 April. The day I signed the papers I ordered a bow and cockpit cover. I was quoted 3-4 weeks. 8 weeks later when my cover was shipped I get a call from the dealer asking if i wanted the bow cover. I said yes that was part of what I ordered. They came back and said oh they made a mistake and only made and charged for a cockpit cover. So I ordered the remaining cover and the support rods. at the 9 week mark my cockpit cover portion finally arrives, I pick it up at the dealer and take it home. I open the box and I find the cover a support rod and a plastic bag with the top half of snaps. no paperwork or instructions included.
I call the dealer and they say that's how they come. I said don't you think the buyer should be informed at the time of purchase that this requires special tools and to be assembled by the purchaser? I also said how was I to install this even if I had the tools as there is no bottom snaps or screws. Was I supposed to buy these on my own? How was i supposed to know where to put them on the boat. Heck I wasn't even told that i would have to drill holes in my ne boat to put this on.
I cancelled the rest of the cover as it was going to be the same way.
Getting to the point.
1. I should have been informed by the dealer of the details of these tops.
2. SCARAB did a shitty job of making sure all the materials and instructions were included or make known how they come.
3. The prices SCARAB quotes on their website are not the cost that they charge at the counter 600 on the site but to get the whole assembly its closer to 800.
4. The top you order online you need to be sure to order the 5 sub pieces as their parts site doesn't do the whole assembly
5. be sure you ask the hard questions at the dealer as I found out they are not trained or informed on how SCARAB does things (NOT WELL BTW)
6. With the finished products I have gotten from SCARAB makes me feel ripped off (boat missing a bunch of fasteners the top fiasco)
So, Be informed on your purchase as I was not. Myself and my dealer learned some valuable lessons doing this.
Starting to regret not buying the Yamaha
Thought I should share with my new boating Friends. I bought my boat from the dealer on 17 April. The day I signed the papers I ordered a bow and cockpit cover. I was quoted 3-4 weeks. 8 weeks later when my cover was shipped I get a call from the dealer asking if i wanted the bow cover. I said yes that was part of what I ordered. They came back and said oh they made a mistake and only made and charged for a cockpit cover. So I ordered the remaining cover and the support rods. at the 9 week mark my cockpit cover portion finally arrives, I pick it up at the dealer and take it home. I open the box and I find the cover a support rod and a plastic bag with the top half of snaps. no paperwork or instructions included.
I call the dealer and they say that's how they come. I said don't you think the buyer should be informed at the time of purchase that this requires special tools and to be assembled by the purchaser? I also said how was I to install this even if I had the tools as there is no bottom snaps or screws. Was I supposed to buy these on my own? How was i supposed to know where to put them on the boat. Heck I wasn't even told that i would have to drill holes in my ne boat to put this on.
I cancelled the rest of the cover as it was going to be the same way.
Getting to the point.
1. I should have been informed by the dealer of the details of these tops.
2. SCARAB did a shitty job of making sure all the materials and instructions were included or make known how they come.
3. The prices SCARAB quotes on their website are not the cost that they charge at the counter 600 on the site but to get the whole assembly its closer to 800.
4. The top you order online you need to be sure to order the 5 sub pieces as their parts site doesn't do the whole assembly
5. be sure you ask the hard questions at the dealer as I found out they are not trained or informed on how SCARAB does things (NOT WELL BTW)
6. With the finished products I have gotten from SCARAB makes me feel ripped off (boat missing a bunch of fasteners the top fiasco)
So, Be informed on your purchase as I was not. Myself and my dealer learned some valuable lessons doing this.
Starting to regret not buying the Yamaha