Replace the white roller
@Chris5105 it is hard plastic and will indeed scratch the bow.
@Kevin107 , I had no idea they would fix the roller or the scratches. But when I dropped off the boat last Thursday, William pointed to my Stolz and said "nice roller"! I told him I replaced the POS crap roller that came on the trailer because it was scratching the $#!+ out of my bow. I then showed him the bow and told him I had spent 2 hour polishing them out and that was the best I could get, which wasn't good enough. He told me they would take care of it. He also told me that they pull the rollers and replace them all the time due to this, as well as repair the boats that are scuffed by them. He told me that they had received boats right off the truck, with the roller so smashed, that the steel mount was protruding out and had gouged the boat!
I have said this before, but you just can't say it enough...Phil Dill Boats in Lewisville, Texas is an outstanding example of what a dealer should be. They provide excellent information and help to guide a prospective buyer through the process without ever being pushy or applying pressure. They are certainly with you during the purchase and after the sale. And long after. Let me say this too. I did not buy my current boat from them. I did buy my 230 in '09 from Toby Blackney, and he is now the Service Manager! He has improved that department dramatically, and it was never a bad department! But they are absolutely the dealer to go to today if you live in this area. I digress...so I buy my boat out of state, because PD has no leftovers at all. And I have a number of issues with my boat, that I am sure the selling dealer would have taken care of, but probably not without me pointing it out. I know how PD does business. They go over a boat and make it perfect, even a trade in, they make it perfect. That is not to say you won't find something that got by them, because they see a bunch of boats. They are the number one Yamaha boat dealer in the world! And they also sell several other lines. So they are a busy place. But their philosophy is different than most. If your buying a boat, go talk to them. You will certainly become part of their family and they will treat you that way from now on. I was glad to see Ivan, Olin, William, and of course Toby, I know Cory Dill is in the sales department and don't know all the other folks. But this is a dealer you want to talk to. They will certainly go to bat with Yamaha for you, and make sure if you are entitled to any warranty, they will get it for you. Yamaha...THIS DEALER MAKES YOU LOOK GOOD! Thank you Phil Dill Boats!
